{"id":3140,"date":"2018-01-11T15:25:08","date_gmt":"2018-01-11T14:25:08","guid":{"rendered":"https:\/\/vbw.entwicklung-mediengewerk.de\/agb-genel-hukum-ve-kosullar\/"},"modified":"2025-04-05T16:48:37","modified_gmt":"2025-04-05T14:48:37","slug":"agb-genel-hukum-ve-kosullar","status":"publish","type":"page","link":"https:\/\/www.klarenthal-vbw.de\/tr\/agb-genel-hukum-ve-kosullar\/","title":{"rendered":"AGB &#8211; Genel H\u00fck\u00fcm ve Ko\u015fullar"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Kurslar, bireysel etkinlikler ve g\u00fcnl\u00fck geziler i\u00e7in genel h\u00fck\u00fcm ve ko\u015fullar <sup>(geziler i\u00e7in genel h\u00fck\u00fcm ve ko\u015fullar i\u00e7in a\u015fa\u011f\u0131ya bak\u0131n\u0131z)<\/sup> <\/h2>\n\n<p>G\u00fcvene dayal\u0131 bir i\u015fbirli\u011finin temelini olu\u015fturan GTC &#8211; Genel H\u00fck\u00fcm ve Ko\u015fullar\u0131m\u0131z\u0131 ke\u015ffedin. Hizmetlerimizin h\u00fck\u00fcm ve ko\u015fullar\u0131n\u0131 kapsaml\u0131 bir \u015fekilde anlamak i\u00e7in y\u00f6nergelerimiz ve y\u00fck\u00fcml\u00fcl\u00fcklerimiz hakk\u0131nda daha fazla bilgi edinin. Herhangi bir sorunuz varsa, l\u00fctfen bizimle ileti\u015fime ge\u00e7mekten \u00e7ekinmeyin &#8211; memnuniyetiniz bizim i\u00e7in \u00f6nemlidir!  <\/p>\n\n<h3 class=\"wp-block-heading\">1.1 Kay\u0131t ve \u00fccretler<\/h3>\n\n<p>Etkinliklerin duyurusu ba\u011flay\u0131c\u0131 de\u011fildir. Kay\u0131t s\u00f6zle\u015fmeye dayal\u0131 bir tekliftir. Kay\u0131t yapt\u0131ran ki\u015fi, s\u00f6zle\u015fmeyi yerine getirmek i\u00e7in gereken t\u00fcm bilgileri sa\u011flamal\u0131d\u0131r. <br\/> etkinlik s\u00f6zle\u015fmesi, VBW&#8217;nin kabul beyan\u0131 (kay\u0131t onay\u0131) ile sonu\u00e7land\u0131r\u0131l\u0131r. Kay\u0131t onay\u0131, kat\u0131l\u0131m\u0131n kan\u0131t\u0131 olarak i\u015flev g\u00f6r\u00fcr ve etkinli\u011fe getirilmelidir. S\u00f6zl\u00fc veya telefonla yap\u0131lan kay\u0131tlar, VHS taraf\u0131ndan yaz\u0131l\u0131 olarak kabul edildikleri takdirde \u00a7 1 paragraf 4&#8217;ten farkl\u0131 olarak ba\u011flay\u0131c\u0131d\u0131r. Etkinlik s\u00f6zle\u015fmesinin imzalanmas\u0131yla birlikte, organizat\u00f6r olarak VBW ile kay\u0131t yapt\u0131ran(lar) aras\u0131nda s\u00f6zle\u015fmeye dayal\u0131 hak ve y\u00fck\u00fcml\u00fcl\u00fckler tesis edilir. VBW, kat\u0131l\u0131m\u0131 ki\u015fisel ve\/veya maddi \u00f6n ko\u015fullara ba\u011fl\u0131 k\u0131labilir. Etkinlik \u00fccreti, kayd\u0131n al\u0131nd\u0131\u011f\u0131 tarihte VBW&#8217;nin g\u00fcncel duyurusuna dayanmaktad\u0131r. Kay\u0131t, kat\u0131l\u0131mc\u0131n\u0131n belirtilen \u00fccreti ve \u00f6zel masraflar\u0131 (fiili kat\u0131l\u0131mdan ba\u011f\u0131ms\u0131z olarak) \u00f6demesini zorunlu k\u0131lar. Kat\u0131l\u0131mc\u0131 \u00fccreti ve \u00f6zel masraflar\u0131n tamam\u0131 etkinli\u011fin ba\u015flad\u0131\u011f\u0131 g\u00fcn \u00f6denir.          <\/p>\n\n<h3 class=\"wp-block-heading\">1.2 \u00dccret indirimleri<\/h3>\n\n<p>Kurslar\u0131m\u0131zda indirimler mevcuttur <sup>(b\u00fcy\u00fckler jimnasti\u011fi hari\u00e7):<\/sup><\/p>\n\n<p>Wiesbaden Belediyesi&#8217;nden ge\u00e7erli bir aile kart\u0131n\u0131n ibraz edilmesi halinde %50 indirim.<\/p>\n\n<p>Okul \u00e7ocuklar\u0131, \u00f6\u011frenciler, askeri\/sivil hizmette bulunan ki\u015filer ve stajyerler, onur kart\u0131 sahipleri ve a\u011f\u0131r engelli ki\u015filer i\u00e7in %20. \u0130ndirimler, ge\u00e7erli uygunluk belgesinin ibraz edilmesi halinde uygulan\u0131r. <\/p>\n\n<p>20 sosyal yard\u0131m ve i\u015fsizlik durumunda 3 aydan eski olmayan kan\u0131tlar\u0131n sunulmas\u0131 halinde.<\/p>\n\n<p><strong>\u00c7al\u0131\u015fma gezileri, turlar, ziyaretler, konserler, konferanslar, bireysel etkinlikler ve materyal maliyetlerinde indirim yap\u0131lmaz.<\/strong> <\/p>\n\n<p><strong>\u0130ndirim hakk\u0131 ve gereklilikleri kay\u0131t s\u0131ras\u0131nda, ancak etkinli\u011fin ba\u015flamas\u0131ndan en ge\u00e7 bir i\u015f g\u00fcn\u00fc \u00f6nce talep edilmeli ve kan\u0131tlanmal\u0131d\u0131r. \u0130ndirim kan\u0131t\u0131 sunulmaz veya tan\u0131nmazsa, tam \u00fccret tahsil edilecektir. <\/strong><\/p>\n\n<h3 class=\"wp-block-heading\">1.3 Organizasyonel de\u011fi\u015fiklikler<\/h3>\n\n<p>Bir kursun belirli bir \u00f6\u011fretim g\u00f6revlisi taraf\u0131ndan d\u00fczenlenmesi i\u00e7in herhangi bir hak bulunmamaktad\u0131r. Bu durum, etkinli\u011fin bir \u00f6\u011fretim g\u00f6revlisinin ad\u0131yla duyurulmu\u015f olmas\u0131 halinde de ge\u00e7erlidir. VBW, nesnel nedenlerle etkinli\u011fin zaman\u0131n\u0131 ve yerini de\u011fi\u015ftirebilir. Bir kurs biriminin iptal edilmesi gerekiyorsa (\u00f6rne\u011fin bir \u00f6\u011fretim g\u00f6revlisinin hastal\u0131\u011f\u0131 nedeniyle), yeniden planlanabilir. Ancak, alternatif bir tarih hakk\u0131 bulunmamaktad\u0131r. Ayr\u0131ca Genel H\u00fck\u00fcm ve Ko\u015fullar\u0131n 2.5 ff maddelerine bak\u0131n\u0131z.     <\/p>\n\n<h3 class=\"wp-block-heading\">1.4 VBW taraf\u0131ndan geri \u00e7ekilme ve iptal<\/h3>\n\n<p>Bir etkinli\u011fin belirtilen \u00fccret kar\u015f\u0131l\u0131\u011f\u0131nda d\u00fczenlenebilmesi i\u00e7in asgari bir kat\u0131l\u0131mc\u0131 say\u0131s\u0131 gereklidir. Bu asgari say\u0131ya ula\u015f\u0131lamazsa, VBW<br\/>s\u00f6zle\u015fmesinden \u00e7ekilebilir. \u00d6denen t\u00fcm \u00fccretler iade edilecektir. Kat\u0131l\u0131mc\u0131lar\u0131n ba\u015fka bir talebi olmayacakt\u0131r.<br\/>VBW, asgari kat\u0131l\u0131mc\u0131 say\u0131s\u0131na ula\u015f\u0131lamamas\u0131na ra\u011fmen bir etkinlik d\u00fczenlemek isterse, etkinli\u011fin s\u00fcresi k\u0131salt\u0131l\u0131r veya kat\u0131l\u0131mc\u0131larla mutab\u0131k kal\u0131narak ayn\u0131 \u00fccret kar\u015f\u0131l\u0131\u011f\u0131nda bir ek \u00fccret \u00f6denir. VBW, e\u011fitmenin iptali veya ba\u015fka herhangi bir \u00f6nemli sebepten dolay\u0131 s\u00f6zle\u015fmeden \u00e7ekilebilir.     <\/p>\n\n<p>VBW, bir etkinli\u011fin VBW&#8217;nin sorumlu olmad\u0131\u011f\u0131 nedenlerle tamamen veya k\u0131smen ger\u00e7ekle\u015ftirilememesi durumunda da s\u00f6zle\u015fmeden \u00e7ekilebilir veya s\u00f6zle\u015fmeyi iptal edebilir. Bu durumda kat\u0131l\u0131mc\u0131, halihaz\u0131rda ger\u00e7ekle\u015fmi\u015f olan derslerin \u00fccretini orant\u0131l\u0131 olarak \u00f6demek zorundad\u0131r. Bir etkinli\u011fin m\u00fccbir sebeplerden dolay\u0131 VBW taraf\u0131ndan iptal edilmesi durumunda \u00fccretler iade edilmeyecektir. VBW, \u00a7 314 BGB&#8217;de belirtilen \u00f6zel durumlarda hakl\u0131 bir nedene dayanarak s\u00f6zle\u015fmeyi bildirimde bulunmaks\u0131z\u0131n feshedebilir.   <\/p>\n\n<h3 class=\"wp-block-heading\">1.5 Kat\u0131l\u0131mc\u0131 taraf\u0131ndan iptal ve geri alma<\/h3>\n\n<p>Etkinli\u011fin ba\u015flamas\u0131ndan 10 g\u00fcn \u00f6ncesine kadar iptal edilmesi durumunda \u00f6deme yapma zorunlulu\u011fu yoktur. \u00d6denmi\u015f olan t\u00fcm \u00fccretler ve \u00f6zel masraflar eksiksiz olarak iade edilecektir. Etkinli\u011fin ba\u015flamas\u0131ndan bir i\u015f g\u00fcn\u00fc \u00f6ncesine kadar iptal edilmesi durumunda, \u00fccretin %30&#8217;u oran\u0131nda, ancak en az 5 EUR tutar\u0131nda bir iptal \u00fccreti tahsil edilecektir. \u00d6zel masraflar tam olarak \u00f6denmelidir.   <\/p>\n\n<p>Etkinli\u011fin ba\u015flad\u0131\u011f\u0131 g\u00fcnden itibaren, \u00fccretin ve \u00f6zel masraflar\u0131n geri \u00f6denmesi hakk\u0131 yoktur. Bu durum, hastal\u0131k ve kat\u0131l\u0131mc\u0131n\u0131n ki\u015fisel veya<br\/>mesleki durumundaki de\u011fi\u015fiklikler i\u00e7in de ge\u00e7erlidir. Herhangi bir yasal iptal hakk\u0131 (\u00f6rne\u011fin mesafeli sat\u0131\u015f i\u015flemleri i\u00e7in) etkilenmeden kal\u0131r. \u0130ptal veya geri \u00e7ekme yaz\u0131l\u0131 olarak yap\u0131lmal\u0131d\u0131r (\u00f6rn. mektup, faks, e-posta).   <\/p>\n\n<p>Ek bilgi i\u00e7in l\u00fctfen Genel H\u00fck\u00fcm ve Ko\u015fullar\u0131n 2.4 maddesine de bak\u0131n\u0131z.<\/p>\n\n<h3 class=\"wp-block-heading\">1.5 Kat\u0131l\u0131m Sertifikalar\u0131<\/h3>\n\n<p>Bir etkinli\u011fe kat\u0131l\u0131m, d\u00fczenli kat\u0131l\u0131m\u0131n (en az %80) sa\u011flanmas\u0131 ko\u015fuluyla, talep \u00fczerine belgelendirilebilir. Bunun \u00f6tesinde bir kat\u0131l\u0131m sertifikas\u0131, kursun tamamland\u0131\u011f\u0131 y\u0131l\u0131n bitiminden en ge\u00e7 iki y\u0131l sonras\u0131na kadar d\u00fczenlenebilir. <\/p>\n\n<h3 class=\"wp-block-heading\">1.6 Veri koruma<\/h3>\n\n<p>Volksbildungswerk Klarenthal e.V. \u015fu anda ge\u00e7erli olan Federal Veri Koruma Yasas\u0131&#8217;n\u0131n ve Genel Veri Koruma Y\u00f6netmeli\u011fi&#8217;nin d\u00fczenlemelerine tabidir. Daha fazla bilgiyi veri koruma beyan\u0131m\u0131zda bulabilirsiniz. VBW, etkinlik y\u00f6netimi amac\u0131yla otomatik veri i\u015flemeyi kullan\u0131r. Kay\u0131t oldu\u011funuzda a\u015fa\u011f\u0131daki veriler toplan\u0131r: Soyad\u0131, ad, adres, ya\u015f, cinsiyet, uyruk, telefon numaras\u0131, kurs numaras\u0131, d\u00f6nem, kurs ba\u015fl\u0131\u011f\u0131 ve \u00fccreti, otomatik \u00f6deme yetkisi durumunda banka bilgileri.   <\/p>\n\n<p>\u0130statistiksel ama\u00e7lar i\u00e7in, ya\u015f gruplar\u0131na g\u00f6re s\u0131n\u0131fland\u0131rma ve erkek\/kad\u0131n bilgileri anonim olarak i\u015flenecektir. Otomatik \u00f6deme prosed\u00fcr\u00fc amac\u0131yla, soyad\u0131, ad, banka bilgileri, \u00fccret ve etkinlik numaras\u0131 VBW&#8217;nin ana bankas\u0131na iletilir. Kat\u0131l\u0131mc\u0131lar kay\u0131t yapt\u0131rarak verilerinin i\u015flenmesine izin vermi\u015f olurlar. \u0130lgili veri koruma y\u00f6netmeliklerine at\u0131fta bulunulmaktad\u0131r.   <\/p>\n\n<p class=\"has-medium-font-size\">VOLKSBILDUNGSWERK KLARENTHAL E.V. TARAFINDAN D\u00dcZENLENEN BI\u0307R \u00c7ALI\u015eMA GEZI\u0307SI\u0307 VE G\u00dcN\u00dcBI\u0307RLI\u0307K GEZI\u0307 REZERVASYONUNA I\u0307LI\u0307\u015eKI\u0307N TEMEL BI\u0307LGI\u0307LER (\u00c7ALI\u015eMA GEZI\u0307LERI\u0307\/G\u00dcNL\u00dcK GEZI\u0307LER I\u0307\u00c7I\u0307N GENEL \u015eARTLAR VE KO\u015eULLAR)<\/p>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Geziler i\u00e7in genel h\u00fck\u00fcm ve ko\u015fullar <sup>(kurslar, bireysel etkinlikler ve g\u00fcnl\u00fck geziler i\u00e7in genel h\u00fck\u00fcm ve ko\u015fullar i\u00e7in yukar\u0131ya bak\u0131n)<\/sup> <\/h2>\n\n<h3 class=\"wp-block-heading\">2.1 Kay\u0131t\/seyahat onay\u0131<\/h3>\n\n<p>Kayd\u0131n\u0131zla birlikte Volksbildungswerk Klarenthal e. V. bir seyahat s\u00f6zle\u015fmesi yapmak i\u00e7in ba\u011flay\u0131c\u0131 bir teklifte bulunur. Kural olarak, kay\u0131t yaz\u0131l\u0131 olarak yap\u0131lmal\u0131d\u0131r. S\u00f6zle\u015fme Volksbildungswerk Klarenthal e. V. taraf\u0131ndan<br\/>seyahat onay\u0131 ile yap\u0131l\u0131r. Seyahat onay\u0131, ilan edilen programdan sizin i\u00e7in makul olmayan sapmalar i\u00e7eriyorsa, 10 g\u00fcn i\u00e7inde a\u00e7\u0131k\u00e7a kabul etmedi\u011finizi beyan etme hakk\u0131na sahipsiniz.   <\/p>\n\n<h3 class=\"wp-block-heading\">2.2 \u00d6deme<\/h3>\n\n<p>Bize kay\u0131t oldu\u011funuzda, bizden bir seyahat onay\u0131 ve talep \u00fczerine bir seyahat fiyat sigortas\u0131 sertifikas\u0131 alacaks\u0131n\u0131z. Bu seyahat onay\u0131n\u0131 ald\u0131\u011f\u0131n\u0131zda, tur fiyat\u0131n\u0131n %20&#8217;sinin \u00f6denmesi gerekmektedir. Daha sonra tur fiyat\u0131n\u0131n geri kalan\u0131n\u0131 turun ba\u015flamas\u0131ndan d\u00f6rt hafta \u00f6ncesine kadar \u00f6deyeceksiniz.<br\/>Sigorta sertifikas\u0131, Alman Medeni Kanunu&#8217;nun (BGB) 651k maddesinde \u00f6ng\u00f6r\u00fclen korumay\u0131 i\u00e7erir: Tur operat\u00f6r\u00fcn\u00fcn iflas\u0131 veya iflas\u0131 nedeniyle seyahat hizmetleri iptal edilirse<br\/>, sigorta \u00f6denen tur fiyat\u0131n\u0131n geri \u00f6denmesini ve d\u00f6n\u00fc\u015f yolculu\u011fu i\u00e7in gerekli ek masraflar\u0131 kar\u015f\u0131layacakt\u0131r. Bu, seyahat bedeli i\u00e7in yapt\u0131\u011f\u0131n\u0131z \u00f6demelerin en ba\u015f\u0131ndan itibaren<br\/>kapsam\u0131nda oldu\u011fu anlam\u0131na gelir. O zamana kadar seyahat \u00fccretinin tamam\u0131n\u0131 \u00f6demediyseniz, sizi geziye g\u00f6t\u00fcrme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcm\u00fczden kurtuluruz. Bu durumda Volksbildungswerk Klarenthal e. V. sabit oranl\u0131 bir iptal \u00fccreti \u015feklinde tazminat talep edebilir. Opera ve tiyatro biletli e\u011fitim gezileri i\u00e7in farkl\u0131 \u00f6deme ko\u015fullar\u0131 ge\u00e7erlidir.      <\/p>\n\n<h3 class=\"wp-block-heading\">2.3 Kullan\u0131lmayan hizmetler\/hizmetler\/fiyatlar<\/h3>\n\n<p>S\u00f6zle\u015fmeye dayal\u0131 seyahat hizmetlerinin kapsam\u0131 i\u00e7in ba\u011flay\u0131c\u0131 olan, yaln\u0131zca ayr\u0131nt\u0131l\u0131 seyahat bilgi formlar\u0131ndaki hizmet a\u00e7\u0131klamalar\u0131m\u0131z veya yaz\u0131l\u0131 seyahat teyidinde yer alan<br\/>adresindeki k\u0131sa bilgilerdir. S\u00f6zle\u015fmeye ba\u011fl\u0131 hizmetlerin kapsam\u0131n\u0131 de\u011fi\u015ftiren ek anla\u015fmalar, a\u00e7\u0131k onay\u0131m\u0131z\u0131 gerektirir. Taraf\u0131n\u0131zca kullan\u0131lmayan<br\/>seyahat hizmetleri i\u00e7in geri \u00f6deme hakk\u0131 yoktur.    <\/p>\n\n<p>GTC &#8211; 2019&#8217;dan itibaren seyahatler i\u00e7in Genel H\u00fck\u00fcm ve Ko\u015fullar Eki: S\u00f6zle\u015fmenin imzalanmas\u0131ndan sonra gerekli hale gelen ve taraf\u0131m\u0131zdan iyi niyete ayk\u0131r\u0131 olarak yap\u0131lmayan seyahat s\u00f6zle\u015fmesinin kararla\u015ft\u0131r\u0131lan i\u00e7eri\u011finden bireysel seyahat hizmetlerinde de\u011fi\u015fikliklere ve sapmalara, yaln\u0131zca de\u011fi\u015fiklikler \/ sapmalar \u00f6nemli olmad\u0131\u011f\u0131 ve rezerve edilen seyahatin genel d\u00fczenini etkilemedi\u011fi s\u00fcrece izin verilir. Hakl\u0131, \u00f6ng\u00f6r\u00fclemeyen ve \u00f6nemli nedenlerle (\u00f6rne\u011fin yak\u0131t maliyetlerinde, vergilerde, \u00fccretlerde vb. de\u011fi\u015fiklik) bunu yapmak zorunda kal\u0131rsak ve seyahat onay\u0131m\u0131z ile seyahatin planlanan ba\u015flang\u0131c\u0131 aras\u0131nda d\u00f6rt aydan fazla bir s\u00fcre varsa, fiyat\u0131 daha sonra ayarlama hakk\u0131na sahibiz. De\u011fi\u015fiklikten hemen \u00f6nce sizi bilgilendirece\u011fiz.  <\/p>\n\n<h3 class=\"wp-block-heading\">2.4 M\u00fc\u015fteri taraf\u0131ndan seyahatin iptali\/ba\u015flamamas\u0131\/iptal masraflar\u0131<\/h3>\n\n<p>A\u015fa\u011f\u0131daki ko\u015fullar alt\u0131nda seyahati istedi\u011finiz zaman iptal edebilirsiniz:  <\/p>\n\n<p>\u0130ptal yaz\u0131l\u0131 olarak veya ofiste \u015fahsen yap\u0131labilir, ancak ispat a\u00e7\u0131s\u0131ndan yaz\u0131l\u0131 olarak yap\u0131lmal\u0131d\u0131r (makbuz tarihi belirleyicidir).  <\/p>\n\n<p>Gezilerimiz i\u00e7in a\u015fa\u011f\u0131daki sabit oranl\u0131 iptal \u00fccretleri ge\u00e7erlidir:  <\/p>\n\n<p>Kay\u0131t onay\u0131ndan sonra kalk\u0131\u015ftan 50 g\u00fcn \u00f6ncesine kadar tur fiyat\u0131n\u0131n %10&#8217;u;  <\/p>\n\n<p>49. g\u00fcnden kalk\u0131\u015ftan \u00f6nceki 20. g\u00fcne kadar tur fiyat\u0131n\u0131n %40&#8217;\u0131;  <\/p>\n\n<p>19. g\u00fcnden kalk\u0131\u015ftan \u00f6nceki 10. g\u00fcne kadar tur fiyat\u0131n\u0131n %75&#8217;i;  <\/p>\n\n<p>Kalk\u0131\u015ftan \u00f6nceki 9. g\u00fcnden itibaren ve rezervasyon yap\u0131lmayan durumlarda tur bedelinin %100&#8217;\u00fc iade edilir;  <\/p>\n\n<p>\u00d6rne\u011fin opera ve tiyatro i\u00e7in \u00f6nceden \u00f6denmi\u015f biletler iade edilemez.  <\/p>\n\n<p>\u0130ptal sigortas\u0131 tur \u00fccretine dahil de\u011fildir. Kendi sigortan\u0131z\u0131 yapt\u0131rman\u0131z\u0131 tavsiye ederiz.   <\/p>\n\n<h3 class=\"wp-block-heading\">2.5 Tur operat\u00f6r\u00fc taraf\u0131ndan iptal<\/h3>\n\n<p>A\u015fa\u011f\u0131daki durumlarda, seyahat ba\u015flamadan \u00f6nce seyahat s\u00f6zle\u015fmesinden \u00e7ekilme veya seyahat ba\u015flad\u0131ktan sonra seyahat s\u00f6zle\u015fmesini iptal etme hakk\u0131na sahibiz: Seyahatin \u00f6ng\u00f6r\u00fclemeyen m\u00fccbir sebepler (\u00f6rne\u011fin sava\u015f, do\u011fal afetler ve grevler) nedeniyle \u00f6nemli \u00f6l\u00e7\u00fcde zorla\u015fmas\u0131, tehlikeye girmesi veya bozulmas\u0131 halinde; seyahat arkada\u015f\u0131m\u0131z\u0131n uyar\u0131s\u0131na ra\u011fmen yolcunun seyahatin ger\u00e7ekle\u015ftirilmesini \u0131srarla aksatmas\u0131 veya s\u00f6zle\u015fmenin derhal iptalini hakl\u0131 g\u00f6sterecek \u00f6l\u00e7\u00fcde s\u00f6zle\u015fmeye ayk\u0131r\u0131 davranmas\u0131 halinde, bildirimde bulunmaks\u0131z\u0131n. Kalite en \u00f6nemli \u00f6nceli\u011fimizdir.<br\/>Ayn\u0131 zamanda, e\u011fitim gezilerimizi size uygun fiyatlarla sunmak istiyoruz. Bu ancak belirli say\u0131da ilgili taraf\u0131n grup gezileri i\u00e7in kay\u0131t yapt\u0131rmas\u0131 ve asgari kat\u0131l\u0131mc\u0131 say\u0131s\u0131na ula\u015f\u0131lmas\u0131 halinde m\u00fcmk\u00fcnd\u00fcr. Hi\u00e7 kimse bunu garanti edemeyece\u011fi gibi, hizmet kalitesinden \u00f6d\u00fcn vermeyi de kabul etmedi\u011fimizden, bir grup gezisini gezinin ba\u015flamas\u0131ndan en az \u00fc\u00e7 hafta \u00f6nce iptal etmek zorunda kalabiliriz.   <\/p>\n\n<h3 class=\"wp-block-heading\">2.6 Tur operat\u00f6r\u00fcn\u00fcn sorumlulu\u011fu<\/h3>\n\n<p>Volksbildungswerk Klarenthal e. V. tur operat\u00f6r\u00fc olarak, seyahatin bilin\u00e7li bir \u015fekilde haz\u0131rlanmas\u0131ndan, hizmet sa\u011flay\u0131c\u0131lar\u0131n dikkatli bir \u015fekilde se\u00e7ilmesinden, hizmet tan\u0131m\u0131n\u0131n do\u011frulu\u011fundan, kararla\u015ft\u0131r\u0131lan seyahat hizmetlerinin var\u0131\u015f \u00fclkesindeki ola\u011fan yerel ko\u015fullara uygun olarak sa\u011flanmas\u0131ndan ve taraf\u0131m\u0131zdan g\u00f6revlendirilen ki\u015filerin herhangi bir kusurundan sorumludur.<br\/>U\u00e7u\u015flarda, \u00f6zellikle gecikmeler ve bagaj kayb\u0131 durumunda, uluslararas\u0131 sorumluluk anla\u015fmalar\u0131yla ba\u011flant\u0131l\u0131 olarak Hava Trafik Yasas\u0131 h\u00fck\u00fcmleri \u00e7er\u00e7evesinde sorumluyuz. \u0130\u015fletmeci havayolunun ta\u015f\u0131ma ko\u015fullar\u0131 t\u00fcm hava seyahatleri i\u00e7in ge\u00e7erlidir. Rezervasyonu yap\u0131lan seyahatin bir par\u00e7as\u0131 olmayan \u00fc\u00e7\u00fcnc\u00fc taraf hizmetlerinden genellikle sorumlu de\u011filiz. Ad\u0131n\u0131za rezerve edilen ve seyahat \u00fccretinin bir par\u00e7as\u0131 olmayan u\u00e7u\u015flardan sorumlu de\u011filiz.   <\/p>\n\n<h3 class=\"wp-block-heading\">2.7 Yolcunun i\u015fbirli\u011fi yapma y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc<\/h3>\n\n<p>Herhangi bir hizmet kesintisi durumunda, tur kat\u0131l\u0131mc\u0131lar\u0131 kesintinin giderilmesine yard\u0131mc\u0131 olmak ve ortaya \u00e7\u0131kabilecek herhangi bir zarar\u0131 en aza indirmek i\u00e7in makul olan her \u015feyi yapmakla y\u00fck\u00fcml\u00fcd\u00fcr. Bununla birlikte, yolcular\u0131n sorumlu tutulabilece\u011fimiz \u015fikayetleri varsa, derhal VBW seyahat refakat\u00e7isiyle ileti\u015fime ge\u00e7meleri gerekir. Kendisi durumu derhal d\u00fczeltmek i\u00e7in \u00e7aba g\u00f6sterecektir. Yerinde bildirilmeyen kusurlar i\u00e7in tur fiyat\u0131nda indirim veya tazminat hakk\u0131 yoktur.   <\/p>\n\n<h3 class=\"wp-block-heading\">2,8 Di\u011fer<\/h3>\n\n<p>Pasaport, vize, g\u00fcmr\u00fck, kambiyo ve sa\u011fl\u0131k y\u00f6netmeliklerine uyulmas\u0131ndan yaln\u0131zca seyahat edenler sorumludur. Bu d\u00fczenlemelere uyulmamas\u0131ndan kaynaklanan t\u00fcm dezavantajlar ve masraflar taraf\u0131n\u0131zdan kar\u015f\u0131lanacakt\u0131r. Her t\u00fcrl\u00fc bilgi, bilgimiz dahilinde, ancak garanti verilmeksizin sa\u011flanmaktad\u0131r. Posta riski m\u00fc\u015fteriye aittir. Bask\u0131 ve hesaplama hatalar\u0131 sakl\u0131d\u0131r.    <\/p>\n\n<h3 class=\"wp-block-heading\">2.9 Yetki alan\u0131<\/h3>\n\n<p>Yasal anla\u015fmazl\u0131klar i\u00e7in yarg\u0131 yeri Wiesbaden olacakt\u0131r.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kurslar, bireysel etkinlikler ve g\u00fcnl\u00fck geziler i\u00e7in genel h\u00fck\u00fcm ve ko\u015fullar (geziler i\u00e7in genel h\u00fck\u00fcm ve ko\u015fullar i\u00e7in a\u015fa\u011f\u0131ya bak\u0131n\u0131z) G\u00fcvene dayal\u0131 bir i\u015fbirli\u011finin temelini olu\u015fturan GTC &#8211; Genel H\u00fck\u00fcm ve Ko\u015fullar\u0131m\u0131z\u0131 ke\u015ffedin. Hizmetlerimizin h\u00fck\u00fcm ve ko\u015fullar\u0131n\u0131 kapsaml\u0131 bir \u015fekilde anlamak i\u00e7in y\u00f6nergelerimiz ve y\u00fck\u00fcml\u00fcl\u00fcklerimiz hakk\u0131nda daha fazla bilgi edinin. Herhangi bir sorunuz varsa, l\u00fctfen [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"folder":[12],"class_list":["post-3140","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AGB - Genel H\u00fck\u00fcm ve Ko\u015fullar - Volksbildungswerk Klarenthal e.V.<\/title>\n<meta name=\"description\" content=\"G\u00fcvene dayal\u0131 bir i\u015fbirli\u011finin temelini olu\u015fturan GTC - Genel H\u00fck\u00fcm ve Ko\u015fullar\u0131m\u0131z\u0131 ke\u015ffedin.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.klarenthal-vbw.de\/tr\/agb-genel-hukum-ve-kosullar\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AGB - Genel H\u00fck\u00fcm ve Ko\u015fullar - Volksbildungswerk Klarenthal e.V.\" \/>\n<meta property=\"og:description\" content=\"G\u00fcvene dayal\u0131 bir i\u015fbirli\u011finin temelini olu\u015fturan GTC - Genel H\u00fck\u00fcm ve Ko\u015fullar\u0131m\u0131z\u0131 ke\u015ffedin.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.klarenthal-vbw.de\/tr\/agb-genel-hukum-ve-kosullar\/\" \/>\n<meta property=\"og:site_name\" content=\"Volksbildungswerk Klarenthal e.V.\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-05T14:48:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/agb-genel-hukum-ve-kosullar\\\/\",\"url\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/agb-genel-hukum-ve-kosullar\\\/\",\"name\":\"AGB - Genel H\u00fck\u00fcm ve Ko\u015fullar - Volksbildungswerk Klarenthal e.V.\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/#website\"},\"datePublished\":\"2018-01-11T14:25:08+00:00\",\"dateModified\":\"2025-04-05T14:48:37+00:00\",\"description\":\"G\u00fcvene dayal\u0131 bir i\u015fbirli\u011finin temelini olu\u015fturan GTC - Genel H\u00fck\u00fcm ve Ko\u015fullar\u0131m\u0131z\u0131 ke\u015ffedin.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/agb-genel-hukum-ve-kosullar\\\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/agb-genel-hukum-ve-kosullar\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/agb-genel-hukum-ve-kosullar\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AGB &#8211; Genel H\u00fck\u00fcm ve Ko\u015fullar\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/#website\",\"url\":\"https:\\\/\\\/www.klarenthal-vbw.de\\\/tr\\\/\",\"name\":\"Volksbildungswerk Klarenthal e.V.\",\"description\":\"Chancen. 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